Senior Retention Analyst

Job Location: The Campus, Pun Hlaing Estate, Hlaing Thar Yar Township, Yangon.

Working Hours: 8:30 AM to 5:30 PM, (Monday to Friday)

Position Purpose

This role will be responsible for analysis of the campaign, measuring effectiveness of the campaign, coordinating between internal stakeholders, and sharing reports among the team.

Key Responsibilities

Utilize data analysis tools and techniques to extract, manipulate, and analyze data for decision-making purposes.
Create reports, dashboards, and visualizations to present key insights to stakeholders.
Create and deliver regular and ad-hoc reports and dashboards to provide visibility into campaign performance.
Segment customer data based on various criteria to identify target audiences and opportunities for personalized marketing strategies.
Support for timely execution of campaigns and post campaign analysis
Analyze and identify segments to enhance users’ engagement.
Conduct in-depth analysis of performance metrics, including conversion rates, and cost of the campaigns.
Collaborate with the team to generate actionable recommendations for optimizing campaigns.

Job Requirements

At least 4 years of working experience with Business Analysis or Analyzing Data in any related field
Strong proficiency in data analysis tools and software (e.g., Excel, SQL, Power BI).
Excellent analytical and problem-solving skills.
Energetic, open-minded and flexible to work in any given work environment
Ability to work independently and proactively while improving processes and results, prioritizing work with minimal direction
Able to travel overnight trip within the country if necessary
Good command of English and Myanmar language (both spoken and written)
Good interpersonal skills and able to handle interfaces with different functions

Benefits

Attractive remuneration
Life and medical insurance
*Ferry Provided

Highlights

Myanmar’s First Mobile Financial Services
People Centric Culture
Professional & Fun Working Environment

Career Growth Opportunities

Access to skill and professional development opportunities
Training provided

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