I. Position Information

II. Position Purpose

Risk Management Committee Charter & Risk Management Framework. Policies Development & Implementation. Business & Operational Process Reviews. Risk Register & Matrix development.  Regulatory Compliance & Audit Committee Framework.

III. Key Result Ares

The results of the work of the Head of Risk & Compliance greatly impacts on the standing and reputation of DMM in the country. The incumbent has to responsible for implementation and management of Risk and Compliance strategies for the DMM and its products. The Head of Risk & Compliance is accountable to the CEO for the timely and effective and efficient Mobile Financial Serivces delivery of the DMM and a proactive response of business and economy changes in the country context.

IV. Key Responsibilities and Accountabilities

1. Execution of scheduled Risk Management Committee Charter
2. Risk Reviews of business development & operational processes.
3. Establish Risk Management Register & Matrix. Implementation & Monitoring Risks.
4. Managemnet of Fraud monitoring & controls / investigation and Reporting
5. Integrated Tool for monitoring Risk and Reporting
6. Monitor adherence to related Policies.
7. Monitor & Improve Risk Matrix and Assessment
8. Management & identification of suspicious transaction, investigation & reporting
9. Regulatory Compliance.
10. Monitoring of Money Laundering & Terrorist Financing
11. Risk related Policies Implementation – AML, KYC & on-boarding, Fraud Management, COB, Anti-Corruption & Risk event reporting.
12. Enforce Risk Management Policy & Procedure with all streams of DMM.
13. Risk Management Goals or “Standards” for the practice
14. Audit Committee formation & implement best practice.
15. Relationship management & coordination with related stream at Telenor &Yoma Bank

V. Key Performance and Success Indicators

• Performance : Develop and implementation of prevention of risk and business compliance model and strategies in line with Myanmar country context for DMM and to be operational within the set timeframe; ensure implementation of such important policies and prevention of misuse and fraud for financial resources.
• Client focus and orientation : Anticipates constraints in the delivery of DMM’s services and proactively identifies, develops and discusses solutions or alternatives
• Results-based improvement and management : Identifies business strategies using a fact-based approach; Ensure effective operation of DMM strategies and business sustainability; Pre-emptive business risks and constrains by setting out Policies and prevention plan; Conceptualizes more effective approaches to DMM development and implementation and to mobilizing and using resources
• Leadership and people management : Build a high performance culture by communicating an energising and compelling vision for future growth, underpinned by challenging business targets and creation of the conditions for success.

VI. Key Stakeholders

This position has to communicate with various stakeholders such as, national counterparts, regulators and government authorities, partner organizations, corporate clients, investors, financial sponsor, business partners and suppliers, peers and community. In simplest way, we define anyone who comes into contact with Wave Money/ DMM as a stake holders.

VII. Competencies

• Partnership : Successful professional approaches to collaboration with all stakeholders and team;
• Communication  : Creating and promoting enabling environment for open communication; Constructively challenge those with power and authority
• Management : Create a positive and productive work environment, Model proper staff behavior and promote inclusive practices; Create a sense of shared responsibility/credit for accomplishments and shared responsibility for challenges or failures; Lead an efficient and effective organizational operation according to best practices.
• Decision-making : Delegate appropriate decisions and responsibilities; Make clear and timely decisions; Fair and transparent decision making
• Organizational Development : Create a work environment in which learning is; Creating an emotionally intelligent organization, staff competence; Building and promoting effective teams, creating an environment of creativity and innovation.

VIII. Experience, Functional Skills and Knowledge Areas

Experience:

• 10 years of relevant experience at the Local or International Organisation.
• Extensive experience in research and policy-level analysis, financial risk control and compliance management. Some experience in design, monitoring and evaluation of risks and compliance projects.

Education and qualifications:

• Advance university degree in Financial Control Management, Risk and Compliance Management, Public Policy, Business Administration and Management, Banking and Financial Services or other relevant field
• Experience in the usage of computers and office software packages, experience in handling of web-based management systems and advanced programmes for data analysis.

Funcational Skills and Knowledge Areas:

• Ability to lead formulation and monitoring of management projects
• Ability to lead effectively, mentoring as well as conflict resolution skills
• Experience with people management and development
• Prior engagement in strategy development and execution
• Change management and adaptability
• Demonstrated decision making capability
• Ability to drive customer behaviour and provide excellent customer experience.
• Ability to lead strategic planning, results-based management and reporting
• Excellent knowledge of the financial risks control and knowledge of international norms and standards of financial compliance.

Language Requirements:

• Fluent in English and knowledge of local language (Myanmar) is asset
  

Deadline to apply: May 12, 2017

Place of work:

 I. Position Information

II. Position Purpose

Training Manager is responsible for improving the productivity of our employees and channel partners. The challenge of the role is to Design and implement training program to suffice and fulfill skill development needs and mainly conducting the trainings and workshops as trainer/facilitator to our employees, our distributors and their 6000-agents/retail outlets around the country.

III. Key Result Ares

This position is responsible for the effective development, coordination and delivery of training and development programs. The training expert assesses developmental needs to drive training initiatives and identifies and arranges suitable training solutions for employees and channel partners. This position actively searches, creatively designs and implements effective methods to educate, enhance performance and recognize performance.

IV. Key Responsibilities and Accountabilities

1. Conduct training needs analysis
2. Develop effective training content/materials utilizing a variety of media.
3. Develop trainer development programs and coach others involved in training efforts, providing effective growth and development opportunities.
4. Develop and maintain communications to ensure employees & channel partners have knowledge of events and general information.
5. Develop and monitor spending against the departmental budget.
6. Exemplify the desired culture and philosophies of the organization.
7. Work effectively as a team member with other members of management and the human resources staff.
8. Designing and implementing programs to suffice and fulfill skill development needs and mainly conducting the trainings and workshops as trainer/facilitator
9. Drive training activities, and ensure that training programs are arranged in alignment with development frameworks and models
10. Deliver / facilitate training to CL/MCL and Channel Partners.
11. To facilitate all relevant systems & functional training (All supporting Systems) across the organization and related partners (DTR, CSE (Distribution), CRE (Retail), DSE (Enterprise) and POS.
12. Collaborate with other departments/teams to facilitate analysis and identify process improvement opportunities and Modify programs as needed.
13. Conduct follow-up studies of all completed training to evaluate and measure results
14. To ensure accurate, appropriate, efficient and effective implementation of training programs for the development of Channel partner where needed, to support to the overall corporate success.
15. Note – This position requires up to 50% travel.
16. Other work as requested.

V. Key Performance and Success Indicators

• Wave Money, DMM business continuity in county (if applicable)
• Self-performance
• Client focus and orientation (if applicable)
• Result-based improvement and management
• Leadership and people management

VI.Competencies

• Partnership
• Communication
• Governance
• Management
• Decision making
• Vision setting
• Organization development

VII.Experience, Functional Skills and Knowledge Areas

1. Qualification in Human Resources, Business Administration or related field.
2. At least 5 years related working experience.
3. Self-motivated, love challenges and able to work under a pressure environment.
4. An experienced trainer who has a penchant to develop and train others, preferable from a telecommunication or related industry.
5. Has good communication skills and comfortable to interact with all levels in the organization
6. Enjoy working in a team and a team player.
7. Good command of English and Myanmar language (both spoken and written)
8. Willing to travel within Myanmar Region to conduct training.
9. Good interpersonal skills and able to handle interfaces with different functions

Deadline to apply: Feb 1, 2016

Place of work: Yangon

Job Description

Job Purpose
The Business Sustainability manager is responsible for managing sustainability projects for Wave Money as identified by the leadership team (LT) to support development of Myanmar besides the regular product agenda. Projects will focus on joining forces with NGO’s to jointly reach and improve lives of vulnerable groups in Myanmar utlizing the Wave capabilities.

Key Result Areas 

1. Product uptake of target project groups
2. Fulfilled requirements/expectation project partner (e.g. NGO)
3. Project Management/execution according to planned activities and timeline
4. Effective stakeholder management for all stakeholders in project

PrincipleAccountabilities

Key Responsabilities:

• Successfully manage Sustainability projects.
• Developing approach and scoping of projects in cooperation with LT.
• Project management of projects including monitoring timelines, planning meetings and follow ups.
• Develop necessary documents and communication material.
• Develop and execute necessary reporting including financial reporting with regards to the identified projects.
• Management of relationships with project partner.
• Identify all relevant local community stakeholder/groups and manage relationship with those

Key Duties

• Design approach for executing the projects as indicated by LT
• Research and understand local communities impacted by identified projects
• Identify, define approach and execute on to manage relationships with both partner and local communities
• Ensure activities and timelines are adhered to by all functions relevant to the project plan
• Responsible for designing, updating and managing all documentation and communication material
• Design and execute on the reporting to the partners including financial reporting
• Ensure company (Wave plus wider Telenor) is aware of positive contribution of Wave and if necessary develop documentation for support (e.g. case study)

Deadline to apply: Feb 1, 2016

Place of work: Yangon

Job Description

Leadership
Provides leadership to the day-to-day of the department. Act as a coach and leader to develop the employees further. Develop a culture of knowledge sharing, learning, sharing ideas and feedback to contribute to the development of unit. Coordinate with cross-functional team to develop business process requirements.

Functional Skills/ Knowledge Areas

1. Exceptional analytical, planning, organization, verbal/written communication skills and ability to work well under deadlines.
2. Experience in financial accounting reporting, financial analysis and optimization with focused experience with banking or financial services.
3. Working and operational knowledge of ERP (Preferably Oracle E-Business Suite)
4. Experience in preparing tax return submission and dealing with tax authority.
5. Experience in dealing with various stakeholders to provide timely inputs to financial reporting. Confidence and ability to propose and defend opinions and perspectives in order to influence and achieve financial objectives.
6. Ability to prioritize in a rapidly changing environment. Must be flexible, a team player, enjoy working in teams.
7. In-depth knowledge of spreadsheet and advance excel.

Deadline to apply: May 12, 2017

Place of work: